B L A C K . F L A X

ESSENTIAL ITEMS AVAILABLE ONLINE NOW!

On Monday 30th March, the Ministry of Business, Innovation and Employment issued a statement declaring that the sale of essential non-food products will be allowed during the COVID-19 shutdown.

The definition of essential goods includes those that maintain people's health and that these should be available online or by phone so that people can safely self isolate and stop the spread of COVID-19.  

After some demand from customers, we decided to register with MBIE as a business selling essential goods so that we could offer needed products that we consider to be essential for maintaining the health and well being of everyone self isolating at home.

In order to be able to sell these essential goods to the public, businesses must:

1. Only take orders online or by phone and keep storefronts shut.
2. Take orders for only essential non-food goods.
3. Home deliver all essential goods in a contactless way and not allow people to visit stores to select or collect goods.
4. Take all appropriate public health measures to protect their staff and customers (e.g. physical distancing, hygiene basics,       appropriate personal protective equipment)
   
5. Notify MBIE that they meet these conditions and intend to offer essential goods for sale and provide a list of those products.
   

The safety of our whānau, customers and the community is our top priority.  Along with the strict guidelines from MBIE our Quality Assurance team has completed thorough Health and Safety Standard Working Procedures (SOP's).

Though some may have a different opinion as to what should be considered an essential product.  It is a confusing time for everyone and we are working hard to ensure that we do the right thing as we try to navigate the rapidly changing situation we find ourselves in.

We are a whānau business, which means we all work and live together, although Jasmine our Director/Artists will be the only one producing and sending out orders.
All our whānau have been trained for personal hygiene, workplace sanitisation, the use of personal protective equipment and effective social distancing.

We have selected a range of products that we feel meet the definition of essential non-food products.
These include Kawakawa soaps, balms, soaking salts, loofah sponge, facial clay masks and organic sugar scrub.

These items will be available to the public, you do not need to be an essential business. However, if you are an essential business and an item you require is not available, please contact us for further assistance. 

Items that can not be purchased will have a banner "SOLD OUT"

We will be operating with only ONE staff, across our packing, dispatching and customer service. As such there will unfortunately, be limits to our normal service offering.

• Pick ups will not be allowed under any circumstances
• Drop-Offs will not be allowed under any circumstances
  
• All orders will be sent as non-signature to ensure contactless delivery
• You can still contact us through email or social media channels
• Only certain items will be available and restocking of available items will take longer than usual. We ask you to be patient and try to reduce stock inquiries. 

We hope you are all well and ask that you all be patient and only order essential items if you need them, please understand that we are all doing our best in these difficult times. Stay safe, stay at home and be kind.